Quality service but it seems to always take longer than expected.
Always a pleasure doing business at Cooley
Dan Carll and Mike Horn really helped me out here. After some bickering over paperwork and claiming the vehicle I was interested in had features it didn't, we agreed on a slightly lower price (was hoping for more but I wanted the vehicle either way) and also was able to get some new accessories put on in the price. Had to return a rental and they sent someone to pick me up from the rental drop off and bring me back. Mike worked with me on financing and got me within my budget. I would recommend not choosing Simoniz until after you've gone over final numbers just to be sure you're safe with the price, I agreed to it before the taxes and fees and was almost over budget because of it. Dan was not pushy but definitely wanted to sell a vehicle. The sales manager Adam took care of my negotiations and approved everything for me. Overall I'm happy with the vehicle and the experience, but the price could've been better. Thanks Dan, Mike, and Adam.
Was in the market for a car, first went to a dealer not so far from Cooley, that experience was a nightmare. Saw a Jetta for sale on their site emailed I was interested, they got back to me right away. Went for a test drive the next day, that morning put in an offer. I like that the sales man I dealt with was a straight shooter, no bs. The guy in their financing department was awesome. Easy to deal with and nice. I get to pick up my car on Saturday. Thank you Cooley Motor for taking the stress out of buying a car
Techs and staff are very friendly. They are also helpful and fixed two major warranty extension issues within 8 hours. 4 new fuel injectors and an intake manifold later, my car runs great with no check engine light. Thank you.
Zach helped me get out of my lease and into exactly the car I wanted at a great price. He provided great customer service and more than made up for the experince I had prior.
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