Customer Testimonials
The process of buying my CX-5 to scheduling service appointments has been a very positive experience. Staff is friendly and accommodating.
Very happy with the excellent service we received at Cooley Mazda. Mike helped us to decide on a great vehicle. He is knowledgeable, professional and kind. The service we received here was exceptional.
Josh Stein was a real pleasure to work with
Between Sam and Sue, you have the greatest and nicest Service Advisors I’ve ever met. Super friendly and always so accommodating with me and my crazy schedule!
Walter and the team at Cooley Mazda were professional and easy to work with.
This was just my first oil change since I bought the car. Then I got a video of what the technician did and a view of the undercarriage! He let me know about brakes, suspension and other details in the video! Sounds boring but I am a retired machine designer and am very picky about my car and its condition. Very nice job! When you drive your wife and grandkids around you want to know your in good hands. Thank you Cooley Mazda!
Great experience made an appointment dropped off the car they performed the services I wanted and car was ready at the time they promised!
Good fast service and friendly people
I had an absolute great experience with the personnel there. I’ve had some horror stories with pervious dealerships so the fact that they were so helpful and advocated on my behalf to get my interest rate halted meant a lot. Most dealerships do the bare minimum just to get the commission. When I need a new car again I will absolutely be going back. Jwira Williams was my sales rep and he was great. If you go there ask for him because he will absolutely take care of everything you need. I never felt like and inconvenience as I ...
In and out.
The service department quickly and efficiently helped me get service un Volkswagen Tiguan, which has been difficult to repair. The difficulty was caused by Volkswagen of America not Cooley VW Mazda. This dealerships service department was very helpful.
Great experience! They were very quick to complete my oil change and inspection.
Awesome experience with Josh!!
Service was Super friendly and responsive!
Just purchased a car from Cooley Mazda. My experience was very positive.
Very professional and made the buying process seamless!
Always positive people at customer service, and the communication is great.
Very efficient car buying experience. They addressed all my concerns with the used car prior to the transaction day.
Went in for an inspection at 4:00pm because they wanted to get me in on the same day. Very accommodating for sure. Sam, my service advisor was amazing and they were all really kind, including Sue in service and Nick in parts.
The battery has been depleted to 2V, and I am uncertain of the precise cause. Attempts to jump-start the vehicle Mazda 2022 CX 5 have been unsuccessful. Cooley Mazda East Greenpush assisted in towing my vehicle, replaced the battery, and completed the work in a timely manner. I would like to express my gratitude for their dedication and service.
Great service and no hassles on pricing. I shopped around and got the best deal at Cooley VW. Dan was great to work with.
The whole process of leading a new vehicle was flawless. Josh Stein was wonderful. Highly recommend.
This review is overdue, but well deserved! I was in the market for a used CX-30 and came across a great deal on one that Cooley had posted. From the first phone call, Marcus was by far the most helpful out of all the dealers I had been speaking with. He let me know the car was still available, and had it waiting for me when I arrived for a test drive. The whole process from test drive to driving off the lot to take it home was so easy! Marcus showed a level of care and dedication that was ...
I had a very positive experience at Cooley Mazda. I found everyone helpful, thorough, knowledgeable and kind. It was my first time there but it won’t be my last!
I appreciate the personal video and quick responses via text.
I’d give more than five stars if I could! ! I’ve been purchasing or leasing vehicles for the past 20+ years and my recent experience with Walter at Cooley was hands down the best ever. This is my first Mazda and he made it a simple choice. Walter made my experience from test drive to picking up my new vehicle completely stress free and super easy. Cooley is lucky to have Walter on their team…he is a gem! I will be referring friends and family his way.
Everything was wonderful from the original phone call, to the reception desk (Sue was wonderful!). The service to my vehicle didn’t take long at all, the facility was beautiful and clean, and everyone loves free coffee while they wait! Everyone communicated well and we even were able to order the recall part, which I previously completely forgot about until it was brought to my attention. I have no complaints and I will be back to this VW when needed.
Really seamless car buying experience. Walter and Colin were great, everything was ready to go when I arrived!
Let’s be honest, no one loves the idea of going to a dealership and dealing with the hassle of buying a car and having to go through the process and feeling like you got ripped off somehow. Not at Cooley Mazda/VW. I walked in and out feeling like everything was either a fair trade or something was given to compensate. They truly treat you right and really work with you. Mike in the sales department is a down to earth, educated, smart and extremely helpful gentleman. I will never go anywhere else in the future but here, to ...
Walter was great to work with. Knowledgeable and made the deal happen.
Excellent customer service!! Great people doing great work
Very friendly quick to do the job answered all questions
The service department is excellent. Very courteous on the phone good notifications.
Superb service! Would highly recommend.
I had a great experience here! Jay was able to assist and get me the monthly car note I wanted.
Jay is a great sales guy to deal with. Straightforward and honest with customers. I liked my experience of purchasing used TOYOTA RAV4 2021.
I recently purchased a pre owned vehicle from Cooley Mazda. The process was quite easy. No pressure to buy anything. They took care of everything and even threw a new set of tires on the car. The sales consultant, Mike Rezek, was friendly and knowledgeable. He listened to my needs and found me what I was looking for. Overall, a good experience.
Service took less time than expected and had a video of service work that needs to be done soon.
Very satisfied with my experience.
I had a labor billing issue with Cooley Mazda Auto Service Center, which manager Jim Maguire promptly resolved. Management clearly prioritizes customer satisfaction.
Sue was very professional at making my automobile service experience amazing!
Sue was great to work with, very helpful and helped get me on the road quickly!
Nice people worked well and prepped the car just the way we asked
Walter Ponce made the lease of my wife’s new car super easy. Highly recommend Walter and Cooley Mazda.
Simple buying experience. Quick and painless.
I take my VW to Cooley for great service!
The work, an inspection, tire balance, and oil change, was done quickly and well. Not cheap but reliable.
Overall really good experience, they helped me through the whole process and I will be recommending their services and cars to other people
When things go wrong, as they sometimes will, how the problem is handled either minimizes or expands things. Cooley staff kept their cool when my lease with only 8000K developed a rattle. Instead of spending any time worrying, I was assured that whatever it was would be taken care of. Team expedited repair with skill and good humor. Appreciated.
Fast and friendly service, as always.
Great experience with my salesman Michael Rezek. He was friendly and not pushy. I’ve only had my 2025 Mazda CX-50 for a couple of days but so far I’m loving it!
They did a through eval of the vehicle and found additional damage caused during my accident. Im grateful for their diligence for ensure a vehile is safe to be on the road.
Sue and her service team at Cooley Mazda are great to work with, I have only had one major issue with my recently purchased pre-owned CX-5 and they went above and beyond to take care of the issue.
We had a very nice and informative sales representative. Haven’t bought a mazda in over 25 years. So if this car serves me well, I will be a repeat customer. I needed a car so I agreed to buy this one, but in talking with other customers, I could have gotten a better deal. Other than money, I like my car so far.
Recently started utilizing this Dealer and it’s been great so far. The use of videos during any service trip, to document the work being done, makes you feel confident and safe in what is being suggested!
Go see Mike R, At Cooley Mazda! He is professional, he works hard to get the customers the best deals!!
Have always used Cooley Mazda to work on my wives Mazda Miata.. Great dealership to do business with.
We got my new Mazda here and worked with Walter, he was excellent!! So helpful and made sure we got the best deal! Absolutely would recommend going to this dealer and working with Walter!
My new car is fantastic! Walter and Collon made the whole experience seamless! Wonderful people! Thank you!
Love these guys! They never rush you and are thorough, they do the job right the first time! I won’t go anywhere else.
It was a lovely experience for me I've never had to go to a dealership to get my car fixed this was my first time an hope it's this easy in the future
I’m completely happy with my decision to go to Cooley’s. My experience talking to the salesmen Marcus, was very helpful and he was very willing to help me to understand the process. Extremely grateful with how he made it easy to get the right price and the car I wanted to buy. I love my new car, named her “Pixie” she’s petite and Sassy!!
It was quick and easy. I test drove at another location, sent Cooley their offer, Cooley beat it, I sent all my info via text, only spent 1/2 hour at the dealership to pick it up. Love the car!
Excellent service performed on time as requested
I like coming back to the place where I bought my car.The same tech works on it every time.I always make appointments where I wait for the car to be serviced and the work is always done right and in a timely manner.Cooley is a pleasure to work with.
I bought a new car here, and it was an easy process. Walter was great to work with and kept me posted on the status of a car I was waiting for in transit. I also liked how much time and detail he put into explaining the car features to me. Just make sure to do your research and read everything before signing.
Their sales department is great - low pressure and very customer oriented. The customer service in the service department is spotty at best.
Great experience purchasing a Mazda at this dealership. Mike is fantastic!
Everyone that works at Cooley Mazda is super friendly and welcoming. I worked with Walter on getting a new car as my lease was coming to an end. He was very professional, knowledgeable, and found me a perfect fit (2024 Mazda-5) that was within my budget. Highly recommend leasing with them!
Jay was great to work with!
Fast & proffessional
Professional, transparent and accommodating. Mike in sales made the process seamless and no pressure
This is such a nice location, everyone was so friendly and nice and Sam from the service desk was polite and sweet, they were as fast as they could!
Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.